Dave Posted November 2, 2022 Author Share Posted November 2, 2022 yeah really is the worst customer service and the worst car repair (or should that be NON-repair) that we've ever had. ATS Galashiels are shockingingly bad, worst Garage ever! Deffo going to take the f*ckers to court, stupid little boys that they are! 1 Quote Link to comment Share on other sites More sharing options...
dr_broon Posted November 3, 2022 Share Posted November 3, 2022 Just remembered about the ombudsman for garages - might be worth looking into https://www.themotorombudsman.org/knowledge-base/what-should-i-do-if-im-unhappy-with-the-garages-work-on-my-car All about reasonable due skill and care - which should be easy to prove they haven't done that Don't know what would be more hassle - this or going to court. 1 Quote Link to comment Share on other sites More sharing options...
Dave Posted November 5, 2022 Author Share Posted November 5, 2022 Yeah, either will be a hassle but we're deffo going ahead with it. Not letting them get away with it. Happy to say though since East Coast did the job correctly she's been driving sweet as a nut! Handling the daily duties while DD hides in the garage awaiting her ABS fault to be fixed and get her MOT ready. Poppy's actually a decent car in winter, traction control, LSD and the must have item (taht all uk cars should come with imo.....heated front and rear screens! 1 Quote Link to comment Share on other sites More sharing options...
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