NIKH25 Posted January 6, 2014 Share Posted January 6, 2014 It sounds to me that he just couldn't be bothered to let you know. You should phone the company directly and find out what's happening. 2 Quote Link to comment Share on other sites More sharing options...
powerofdreams Posted January 6, 2014 Share Posted January 6, 2014 And once again. FRICKING INSURANCE COMPANIES. RRRRRRRRRRR FRICKING h8 them 1 Quote Link to comment Share on other sites More sharing options...
ammarbm Posted January 7, 2014 Author Share Posted January 7, 2014 Ok I have been trying to contact them but I am trying to avoid the 0845 number but I could only get through to their claims department on the normal landline number and they were not willing to help at all with the matter. I have sent an email to their complaint department let's see what they reply. I did find this on their website: If we decide to cancel 8.4 We or Your Agent may cancel this insurance by sending 7 clear days' notice of cancellation, by recorded delivery, to Your last known address. You will not be insured from the 8th day after delivery of the notice. 8.5 We will refund the part of your Premium which applies to the remaining Period of the Insurance by reference to the table at 8.3.3. 8.6 If you have an Agent, any refund will be sent to your Agent. I think this is what happened. They must have told him to send me the notice in writing but he couldn't be bothered so he just called me on the last day and told me they have decided to cancel the insurance form midnight. Quote Link to comment Share on other sites More sharing options...
KiNK43 Posted January 7, 2014 Share Posted January 7, 2014 Don't know what to say other than. What an Arse hole Quote Link to comment Share on other sites More sharing options...
Krzys Posted January 7, 2014 Share Posted January 7, 2014 Ok I have been trying to contact them but I am trying to avoid the 0845 number but I could only get through to their claims department on the normal landline number and they were not willing to help at all with the matter. I have sent an email to their complaint department let's see what they reply. I did find this on their website: If we decide to cancel 8.4 We or Your Agent may cancel this insurance by sending 7 clear days' notice of cancellation, by recorded delivery, to Your last known address. You will not be insured from the 8th day after delivery of the notice. 8.5 We will refund the part of your Premium which applies to the remaining Period of the Insurance by reference to the table at 8.3.3. 8.6 If you have an Agent, any refund will be sent to your Agent. I think this is what happened. They must have told him to send me the notice in writing but he couldn't be bothered so he just called me on the last day and told me they have decided to cancel the insurance form midnight.I'd say it doesn't count, as it clearly states 7 clear days from when it's delivered to your address, which it hasn't been! Might need to get in touch with trading standards or whatever firm it is that deals with insurance companies? 1 Quote Link to comment Share on other sites More sharing options...
ammarbm Posted January 7, 2014 Author Share Posted January 7, 2014 Don't know what to say other than. What an Arse hole Truely mate..he is the biggest one I have dealt with The car is still showing as insured on AskMID website. Does anyone know how long does it take to appear uninsured if my insurance was cancelled last night? Quote Link to comment Share on other sites More sharing options...
Krzys Posted January 7, 2014 Share Posted January 7, 2014 Truely mate..he is the biggest one I have dealt with The car is still showing as insured on AskMID website. Does anyone know how long does it take to appear uninsured if my insurance was cancelled last night?Would have thought it would be showing by now if it had been cancelled but I could be wrong, probably worth while to keep checking it to be sure! 1 Quote Link to comment Share on other sites More sharing options...
ammarbm Posted January 7, 2014 Author Share Posted January 7, 2014 I'd say it doesn't count, as it clearly states 7 clear days from when it's delivered to your address, which it hasn't been! Might need to get in touch with trading standards or whatever firm it is that deals with insurance companies? You are right mate..I will wait for a couple of hours to see if they reply to the email. if not I will try the 0845 number to see if I can speak to someone. Quote Link to comment Share on other sites More sharing options...
ammarbm Posted January 7, 2014 Author Share Posted January 7, 2014 Would have thought it would be showing by now if it had been cancelled but I could be wrong, probably worth while to keep checking it to be sure! Lol may be if I am lucky I get a free year's policy Quote Link to comment Share on other sites More sharing options...
Krzys Posted January 7, 2014 Share Posted January 7, 2014 Lol may be if I am lucky I get a free year's policy If you do, let me know who it's with, mines up for renewal in April, could do with the saving 1 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.